We are looking for a Customer Service Officer to join our team and be the first point of contact for our valued customers. This role involves engaging with clients in person and by phone, handling payments, and providing general administrative support.

Responsibilities include but are not limited to:

• Process customer payments, ensure accurate account allocations, and balance cash daily.
• Assist customers with inquiries, complaints, and service requests—both in person and over the phone.
• Maintain and update customer records, including insurance details and security documentation.
• Support lending officers with contract processing and settlements.
• Ensure compliance with company policies and regulatory requirements, including risk management and reporting obligations.

• Diploma or higher qualification in Accounting and Finance or equivalent.
• Proficiency in computer skills.
• Ability to multitask, adapt, and work independently with minimal supervision.
• At least 2 years of experience in a similar position or organization.

If you meet the above requirements and are ready to take on this exciting role, apply using the link no later than 10pm, Sunday, 06 July 2025. Only shortlisted applicants who meet the desired qualifications will be contacted.